||Request Investigators / Tree Coordinators act as a liaison between the Utility company, their clients, contractors and customers. Responsibilities for this position include: Inspection and assessment of customer requests for pruning or removals, managing the tree requests in the clients computer system, securing clear rights-of-way for new line and pole construction, handling customer complaints related to scheduled pruning, or completed pruning, audit the tree contractorís work for compliance with the utilityís specifications, assist in storm and emergency situations, and other miscellaneous line clearance projects. The position requires daily contact with the public and in some cases difficult. This position will require working on the computer in the office and communicating with a variety of people and making sure they all stay on schedule with the task at hand. You will be scheduling, tracking, and closing tree work projects. You will be responsible to track the performance of the tree contactor crews and generating reports from that information.
Individuals with solid tree identification skills, strong problem solving abilities, an attention to detail, and exceptional public relations/interpersonal skills best meet the challenges of a Request Investigators / Tree Coordinators position.
We prefer candidates with a two or four-year degree in a related field. Successful professionals at ECIís Family Of Companies have come from a variety of backgrounds, including: forestry, arboriculture, natural resource management, biology, landscape maintenance, horticulture, nursery management, environmental sciences, geology, agriculture, parks & recreation management, urban forestry, geography, and more. Certification as an ISA Arborist is a plus.
All candidates must possess a valid driver's license and a good driving record.