John Deere Landscapes is the nation’s largest distributor of nursery, irrigation, outdoor lighting, landscape supplies, fertilizers, turf protection products, grass seed, turf care equipment, and golf course accessories. Our mission is to be the distributor of choice for green industry professionals. We currently employ more than 2,000 employees in over 400 locations throughout North America.
We are seeking to fill a Customer Sales & Service Representative II position in Columbus, GA. This is a senior level position. This position serves as front-line sales and more complex, higher level service support to customers at a branch. Performs inside sales activities to support sales generation.
Duties and Responsibilities:
• Responds to customer questions concerning products, including recommendations for substitutions, resolves a variety of customer service issues, and processes sales transactions. • Assists the manager with routine branch procedures such as deliveries, cycle counts, inventory spot counts, and end-of-day process. • Responds to inquiries and assists customers with the sale of products over the telephone. • Proactively contacts former, current and potential customers to generate sales. • Coaches and assists less experienced staff in meeting expected customer service and satisfaction goals. • Maintains the cleanliness of the branch and stocks the work area with all necessary supplies.
1. High school diploma or equivalent. 2. Possess eight to ten years experience in the retail nursery, irrigation and/or landscape industry. 3. One to three years wholesale distribution and product inventory experience. 4. Strong communication, negotiation and conflict resolution skills. 5. Basic computer skills.
The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job.
TO APPLY: Please visit our website at www.johndeerelandscapes.com and choose Our Company and Careers. You will then need to complete an application for this position. You can go directly to the careers section by copying and pasting http://jdl.submit4jobs.com/ in the website address bar of your internet browser.
Our company offers competitive compensation, opportunities for advancement, and exceptional benefits, including medical/dental/life insurance, 401k, paid time off, tuition reimbursement, product discounts, and more.
We are proud to be a Drug Free Workplace and Equal Opportunity Employer.