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Job View: 03-26-2013
Job #: 12718
Company: Mainscape
Job Title: Receptionist
Job Type: Employee
Job Status: Full-Time
Job Category: Landscape Maintenance
Description: -Responsible for being a key point of contact for customers by taking customer calls and emails for multiple office lines

-Answer questions, respond to customer correspondence and direct calls as necessary.

-Provide excellent customer service in responding to inbound calls and written correspondence

-Build rapport with each customer

-Actively listen to customer requests and inquiries and accurately document and assign the concerns to the appropriate manager.

-Escalate customer service issues where appropriate.

-Assist with researching account problems and discrepancies..

-Provide various other office assistance such as filing, faxing, copying, etc.

-Meet and exceed all customer service guidelines
Yrs of Exp. Reqd: 1-2 yrs
Job Address:
Address: 3080 Ravenna Ave
City: Naples
State: Florida
Zip: 34120
Country: United States of America
Job Contact:
Fax: n/a
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